We'll get back to you ASAP, and we'll probably ask for a photo of your dog.

Find A Store

Earth Rated

If you need to update your order information or cancel your order, please get in touch with us as soon as possible. You can send us an email&#xA0;<a href="https://help.earthrated.com/en-US/contact" style="text-decoration:none;">through our contact form&#xA0;</a>or give us a call at +1 888 354 2818 (Monday-Friday from 9am - 5pm EST).&#xA0;

If you need to update your order information or cancel your order, please get in touch with us as soon as possible. You can send us an email through our contact form or give us a call at +1 888 354 2818 (Monday-Friday from 9am - 5pm EST).

I need to update or cancel my order

Orders + Shipping

What sizes do your bags come in?

How should I dispose your bags?

Which bags should I buy?

Everything you need to know about our Dispenser!

Poop Bags

Does the attractant work on cats as well?

How often should I change out my pee pad?

Pee Pads

What size do your wipes come in?

Are your wipes safe for cats?

What are your wipes made of?

What shampoo should I buy?

How do I use your No-Rinse Shampoo?

Wipes + Grooming

I have an issue with my order

How does the money back guarantee work?

Can I get a refund? / What is your return policy?

Guarantee + Refunds

Do you have samples?

I have a question about the health or safety of my pet

Special events, sponsorships, freebies and donations

Other

I need to update or cancel my orderUpdated 3 days ago