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Earth Rated

We stand behind the quality of our products and will always do our best to make things right. If ever you are dissatisfied with your purchase for any reason, please get in touch with us directly. Our team will be happy to help you out!&#xA0;You can send us an email&#xA0;<a href="https://help.earthrated.com/en-US/contact" style="text-decoration:none;">through our contact form&#xA0;</a>or give us a call at +1 888 354 2818 (Monday-Friday from 9am - 5pm EST).&#xA0;

We stand behind the quality of our products and will always do our best to make things right. If ever you are dissatisfied with your purchase for any reason, please get in touch with us directly. Our team will be happy to help you out!. You can send

Can I get a refund? / What is your return policy?

Guarantee + Refunds

What sizes do your bags come in?

How should I dispose your bags?

Which bags should I buy?

Everything you need to know about our Dispenser!

Poop Bags

Does the attractant work on cats as well?

How often should I change out my pee pad?

Pee Pads

What size do your wipes come in?

Are your wipes safe for cats?

What are your wipes made of?

What shampoo should I buy?

How do I use your No-Rinse Shampoo?

Wipes + Grooming

I have an issue with my order

I need to update or cancel my order

Orders + Shipping

How does the money back guarantee work?

Do you have samples?

I have a question about the health or safety of my pet

Special events, sponsorships, freebies and donations

Other

Can I get a refund? / What is your return policy?Updated 3 days ago